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Great point about Pipa’s ability to recover gracefully from the delay in seating us. I was so happy with my sangria and conversation that I didn’t even notice how long we had been standing there! It’s so rare to find that kind of attention — I went to Aurora in soho this past weekend and after waiting over 40 minutes past our reservation time to be seated, the hostess didn’t even apologize once. It really tainted my whole dining experience. So glad you mentioned that about Pipa :) Great post!
One minor point of contention, I think it was a cheese flan we had, not chocolate. Excellent observations about the service though. I was so ready to be furious at them, especially since I had been the first one to arrive and told them the name our reservation was under and nobody bothered to point out that the reservation hadn’t been confirmed until I had been standing around for 30 min waiting for the rest of our party to arrive. In fact, I was pretty pissed, but they knew exactly how to appease me–profuse apologies and free booze!
Cheese flan you’re right! That’s why I wanted it!! I was wondering why I’d be into a chocolate flan. I could not find the dessert menu online.
Yea, the hostess was strange at first but then when I started getting angry she was suddenly very nice and accommodating. Moral of story: I should get angry more often?
That’s a good moral. You’re always good at getting things taken care of though.
As you know, I am quite the Spanish tapas snob but I must say that Pipa went beyond my expectations. I was expecting a trendy, well decorated restaurant with watered down sangria and sub-par tapas. While the Sangria was a bit weak, the tapas were really tasty and more authentic than most ’spanish’ restaurants in Manhattan. With some of the best tapas I have had in NYC, and a bill that does not put a dent in your wallet, I will be happy to return to Pipa with you!
[...] recently wrote a piece on this for our blog UnReserved. Some great spots in the city include: Pipa, Stanton Social, and [...]